Refund Policy

Effective Date: October 8, 2025
Website: https://momiiptv.com
Email: support@momiiptv.com

Thank you for choosing Mom IPTV, your trusted IPTV provider for premium channels, movies, and live entertainment.

We value your satisfaction and stand by the quality of our service. This Refund Policy outlines our 7-day money-back guarantee, subscription details, and refund conditions.

1. Overview

Mom IPTV is committed to providing reliable and high-quality IPTV services to all customers. However, if you experience technical issues or are not completely satisfied, you may be eligible for a refund within 7 days of your initial purchase.

This policy applies to all new customers who subscribe through momiiptv.com.

2. Subscription Pricing

We offer multiple subscription plans designed to fit your needs:

For 1 Connection

1 Month – $13.99
3 Months – $27.99
6 Months – $50.99
12 Months – $80.99

For 2 Connections

1 Month – $26.99
3 Months – $50.99
6 Months – $90.99
12 Months – $140.99

For 3 Connections

1 Month – $40.99
3 Months – $80.99
6 Months – $140.99
12 Months – $210.99

All subscriptions include:

Full access to live TV, movies, and series
24/7 technical support
High-speed streaming servers
Instant activation upon payment

3. 7-Day Money Back Guarantee

We proudly offer a 7-day money-back guarantee on all new Mom IPTV subscriptions.

If you are not satisfied or encounter service issues that cannot be resolved by our support team, you can request a full refund within 7 days of your purchase.

Refund requests made after 7 days will not be eligible for a refund under this policy.

4. Eligibility for Refund

To qualify for a refund:

Your request must be submitted within 7 calendar days from the date of purchase.
You must provide your email address, order number, and reason for refund.
Refunds are processed only for new subscriptions — not for renewals or upgrades.
Customers must give our support team a fair opportunity to resolve any technical issue before a refund is approved.
Misuse of the service or account sharing beyond your plan’s limit will void eligibility for refund.

5. How to Request a Refund

To request a refund:

Send an email to support@momiiptv.com
Include your name, email address, order number, and reason for requesting a refund

Once your request is received, our support team will verify your subscription and respond within 24–48 hours.

If approved, your refund will be processed to the original payment method within 5–10 business days, depending on your payment provider.

6. Non-Refundable Situations

Refunds will not be issued in the following cases:

Requests made after 7 days from the purchase date
Issues caused by customer internet speed, device incompatibility, or improper setup
Violations of our fair usage policy (e.g., sharing credentials beyond allowed connections)
Renewed or recurring subscriptions
Failure to read service descriptions before purchasing

7. Cancellation Policy

You may cancel your Mom IPTV subscription at any time.
Canceling prevents future renewals, but does not automatically trigger a refund unless it falls within the 7-day refund window.

8. Service Guarantee

Our team is committed to maintaining 99.9% uptime and premium streaming quality.
If you experience any issues, contact our 24/7 support team first — most problems are resolved quickly without needing a refund.

9. Contact Information

For refund or support inquiries, please contact us at:

Mom IPTV Support Team
Email: support@momiiptv.com
Website: https://momiiptv.com

We aim to respond to all messages within 24 hours.

10. Updates to This Policy

Mom IPTV reserves the right to update or modify this Refund Policy at any time.
Changes will be posted on this page with a revised “Effective Date.” We encourage customers to review this policy periodically.

Last Updated: October 8, 2025